What forms of payment do you accept?
I accept Visa and Mastercard for online orders. If you purchase at my workshop, I can accept cash and card.

What are your store's opening hours?
There are no regular opening hours. People are always welcome to contact me to set down time and come and try and take a closer look.

Where is your jewelry made?
My jewelry is made in my small workshop in my garden shed in Mosfellsbær, Iceland. I designs all of my collections and pieces using various inspirations from Icelandic nature and fantasy

I do not see my size listed, can I still order? 
If you do not see your ring size listed in our drop down menu, please let us know! It is absolutely no problem to make any piece in your correct size. 

How can I properly care for my jewelry?
Silver: Over time, your silver pieces will tarnish. It is recommended to avoid wearing your pieces in the shower, at the beach, in the pool, and while working on projects that may require heavy lifting and put strain on your pieces. When your pieces have tarnished, I recommend a few options:

• Natural solutions: You can place your silver in a baking soda bath and something about aluminum foil need to explain this better. 
• Purchase a silver cleaning solution to dip your pieces into. We recommend the Sambol brand. We use this product and have it for sale in-store, but you can also purchase similar products in your local grocery store usually.
• If the jewelry is from me, you are always welcome to come and have it cleaned for free

Oxidated Silver: With time, your oxidated silver pieces will brighten. As your pieces rub against your skin, the outermost edges of your pieces will lose some of their oxidation as this is just a surface treatment. You are always welcome to have your pieces re-oxidated  

Gold: As with silver, I recommend to avoid wearing your pieces in the shower, pool, or at the beach and taking them off while at the gym or doing heavy lifting to protect them from the elements. With time, you may find that your gold has become a bit matte or have some scratches from every day wear and tear. If so, it is always an option to have your pieces polished to make them shiny and new again!

What materials do you use in your jewelry?
I use 925 sterling silver and 14k gold (585). I use a variety of stones in many of my pieces, including natural stones like turmaline, topaz, quartz and diamonds. Mostly I use moissanite and laboratory made diamonds. a

Do I have to pay import duties?
It is a possibility that your order may incur import taxes by customs in your country. Most countries have a duty-free limit for imported products, but it is important that you look up the rules in your country to be sure. 

What's your return or exchange policy?
I will accept returns of undamaged items within 30 days of your purchase date. Simply send it back to me in the original packaging and I will refund your purchase.

Can I pick up my online order in your store?
Absolutely! People are always welcome to my shed in mosfellsbær. During checkout, choose "in-store pickup" for your shipping method. I will contact you when the piece is ready for pickup 

Do you still have more questions? Please use my "Contact Us" page or drop me a line at groskskart@gmail.com and I will get your questions answered as soon as possible!